cookie policy


This website is operated by Southampton Football Club Limited, a professional football club operating in St Mary’s Football Group Limited. This cookies policy only relates to your use of our club website, and our third party ticketing website (the “Websites”). Throughout our Websites, we may link to other websites owned and operated by trusted third parties. These third-party websites may also use cookies, for more information please consult their respective policies.


Our Websites uses cookies to distinguish you from other users of the Websites. We use cookies to allow you to set personal preferences, protect your security, measure and improve our service and measure marketing. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Websites. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. This helps us recognise you and your device and store some information about your preferences or past actions.

On our Websites, we use the following types of cookies:

  • Strictly necessary cookies

These are cookies that are required for the operation of the Websites, for example, to remember your previous actions so that you can navigate back to previously viewed pages and ensuring the security of the webpage you are visiting.

These cookies are essential in order to move around the websites and use their features, such as accessing areas of the websites. Without these cookies, services you have asked for, like shopping baskets, cannot be provided.

  • Analytical/performance cookies

These cookies collect anonymous information about visitors to our Websites. They allow us to recognise and count the number of visitors and to see how visitors move around our Websites when they are using it. This helps us to improve the way our Websites works, for example, by ensuring that users are finding what they are looking for easily.

These cookies collect information about how you use this Websites, for instance which pages you go to most often. These cookies do not collect any information that identifies you. Such information is only ever used to improve how the Websites works and understand what interests our supporters and users.

  • Functionality cookies

These are used to recognise you when you return to the Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region or remembering what you have in your basket).

These cookies allow the Website to remember choices you make and provide enhanced, more personally tailored features. They may also be used to provide services such as remembering whether you have already responded to a questionnaire. The information these cookies collect may be anonymous and they cannot track your browsing activity on any other websites.

  • Targeting cookies (Marketing and Advertising cookies)

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests. They will record your visit to our Websites, the pages you have visited and the links you have followed. We will use this information to make this Websites and the advertising displayed on it more relevant to your interests.

These cookies will also limit the number of times you will see an advertisement as well as help measure the effectiveness of any particular advertising campaign. They are usually placed by advertising networks with our permission. They will remember which websites you have visited and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by another organisation.


The below is not an exhaustive list, however it is provided to give you an indication of the type of data our Website cookies collect:

  • Websites you visited and browsing history
  • The type of device you are using
  • Software and hardware on your device
  • A unique ID
  • A session ID, visit date and start and end time
  • Specific pages you have looked at
  • Expiry data of the cookie
  • Passwords and usernames
  • Your preferences
  • IP address

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to properly access all or parts of our Website.


You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to properly access all or parts of this Website.


For further information on cookies generally, including how to control and manage them, visit the ICO’s guidance on cookies available at

Please contact our data protection lead on, or by post at Southampton Football Club, St Mary’s Stadium, Britannia Road, SO14 5FP.


This policy was published on September 2016 last updated in November 2019. We may change this policy from time to time, when we do, we will publish this on our Website.